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USAA
Pick up where "In Search of Excellence" left off. The Excellence Files gives you insights into what smart companies are doing to meet the changes and challenges of the future. At USAA, you will see how this customer service leader is Future-Proofing the Business.
Work Family Directions
Pick up where "In Search of Excellence" left off. The Excellence Files gives you insights into what smart companies are doing to meet the changes and challenges of the future. At Work/Family Directions you’ll learn why it’s vital to build a workforce that is committed to the company.
Coca-Cola
Pick up where "In Search of Excellence" left off. The Excellence Files gives you insights into what smart companies are doing to meet the changes and challenges of the future. At Coca Cola you will hear how the failure of the New Coke product launch taught the company huge lessons in brand power.
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Business Excellence Training DVD Combo Package
Save $1,960 over the individual DVD prices with The Business Excellence Combo Package. You get five best-selling DVDs on excellence for $995!
See Excellence in action and gain insights from Tom Peters, Shawn Achor, and Bob Waterman. Save $1,960 over the individual DVD prices with The Business Excellence Combo Package. You get five best-selling DVDs on excellence for $995! Includes these top-selling Business Excellence training programs... read more
The Excellence Files - Southwest Airlines
Company Culture: Out of the Ordinary Watch Herb Kelleher and the Southwest Team as they break records in customer service, and have fun at work!
Company Culture: Out of the Ordinary Watch Herb Kelleher and the Southwest Team as they break records in customer service, and have fun at work! This award winning program has been called the sequel to In Search of Excellence. The Excellence Files gives you insights into what smart companies are doi... read more
DVD style course with completion certificate only
In Search of Excellence with Tom Peters
The In Search of Excellence DVD is one of the all time classic training films. Case studies from Disney, 3M, Stew Leonard’s, North American Tool & Die, and others give insights into excellence and customer service.
Motivate your employees to be more innovative, responsive and committed than ever before! The In Search of Excellence video is one of the best selling training programs of all time. As you watch this intriguing and inspiring program - Tom Peters and Bob Waterman are your hosts and guides for a far-... read more
Featured Programs
DVD style course with completion certificate only
File 101: Building Teams for Success
Teams are critical in order for today’s excellent organizations to succeed. No one person can do it all. A well-constructed team with specific goals and guidelines is critical in today’s fast paced business environment.
Teams are critical in order for today’s excellent organizations to succeed. No one person can do it all. A well-constructed team with specific goals and guidelines is critical in today’s fast paced business environment. In Building Teams for Success, you will see how a team at Rubbermaid’s Little Ty... read more
DVD style course with completion certificate only
File 102: Creating World Class Customer Service
What does Southwest Airlines, Whole Foods Market and USAA Insurance have in common? They have all achieved world-class customer service. How have they done it?
What does Southwest Airlines, Whole Foods Market and USAA Insurance have in common? They have all achieved world-class customer service. How have they done it? Front line employees, supervisors, mid-level and senior managers will tell you about the six core skills necessary for superior service.Watc... read more
DVD style course with completion certificate only
File 103: Developing 21st Century Leaders
File 103 will show what it takes to lead a top company through case studies and interviews with top business leaders.
In order to succeed, organizations need to cultivate leaders at all levels. What are the key leadership skills? What’s necessary for success? Find out in Developing 21st Century Leaders. You’ll hear success strategies from top performing leaders and managers at Coca-Cola, Southwest Airlines, USAA, T... read more
DVD style course with completion certificate only
Re-imagine! Business Excellence in a Disruptive Age
Based on Tom Peters' latest book, this video visits seven companies that are using innovation and "out-of-the-box" thinking to excel in today's business world.
Tom Peters is back with a call to arms and a passionate wake-up call for the business world, educators, and society as a whole. In Re-imagine! Business Excellence in a Disruptive Age, America's most influential business thinker profiles seven distinct and very different companies that exemplify Pete... read more
DVD style course with completion certificate only