The Container Store: Re-imagine Customer Service and Talent Through Communication and Leadership
Tom Peters takes us to The Container Store and shows us how this corporate leader thrives with great customer service, a culture of sales and the strategy that comes from hiring terrific people.
Great customer service comes from great people, but how do you hire, train, and retain the best people? More importantly, how do you get everyone to deliver the best service possible? In this program, Tom Peters will show you how great service happens. You will learn how The Container Store has deve...
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A Kick in the Attitude with Sam Glenn
Part of the Sam Glenn Series Sam Glenn uses humor and motivational stories to give you and your entire team a positive Kick in the Attitude in this award winning, funny and inspirational video.
Part of the Sam Glenn DVD Series Let’s face it, we can all benefit from a positive attitude. In fact, we can all use a good “Kick In The Attitude” now and then. But how do you do it? Well, Sam Glenn has the answer – and you’ll laugh as you learn in this humorous and motivational video. We cannot con...
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Who Put a Lizard in my Lasagna? with Sam Glenn
Part of the Sam Glenn Series Learn how to bring the best of yourself to every interaction you have with customers and coworkers in the funny and motivational video hosted by Sam Glenn.
Part of the Sam Glenn DVD and Online Training Series Imagine going to your job every day with a big smile on your face and being excited to be there! Well, the Lizard Philosophy will help make that positive attitude happen! More importantly it will improve customer service and employee satisfaction...
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