The Write Stuff
The ability to communicate clearly and succinctly is critically important both in our business and personal lives. This is a practical how-to guide to help you become a better writer-both professionally and personally.
There is nothing like good writing. Good writing is the tool that may stretch our imaginations. And, yes it may be difficult and time consuming. But the ability to communicate clearly and succinctly and have people understand what we are saying is critically important both in our business and person...
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Communication Lab 2.0
When Email Just Isn't Enough In this humorous program, you'll learn when to use e-mail and when to use the telephone to communicate – and avoid customer service problems!
When Email Just Isn't Enough Have you ever sent an e-mail to a customer notifying them that there was a problem? If so then you know it can often engender a nasty response or an angry phone call. Communication blunders are common in the workplace and they can impact your business and your customers....
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